Customer service assistantsVideo1 min
Configure assistant follow-up and inboxes
Add delayed follow-up steps and connect additional inboxes without losing reply history.
Add email, phone, SMS, or WhatsApp steps from the assistant's Followup Sequence. Give each step a clear message and delay.
Connect additional inboxes from the assistant settings. A real reply stops the active sequence and stays attached to the lead.
assistantfollow-upemailinboxes