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Customer service assistantsVideo1 min

Create a customer-service assistant from a website

Use one-click setup to create a grounded assistant with website context and starting instructions.

Start one-click setup

Open Assistants and choose Create Assistant (One Click). Enter the website URL the assistant should learn from. Use a focused product, service, or help-center URL when possible.

Choose the starting template and begin the setup. Laserreach reads verified website context, creates the assistant, drafts its instructions and introduction, and adds useful starting questions.

Review before sharing it

Open the assistant and check its name, introduction, instructions, knowledge, and follow-up steps. Test questions that customers actually ask. Correct unsupported claims and add files or another website crawl when the assistant needs more context.

Choose the channels

The assistant can be used in web chat and can connect to supported email, phone, SMS, and WhatsApp paths. Each channel has separate credentials and controls. Test one channel before adding the next.

Return to Assistants at any time to edit the instructions, connected channels, knowledge, or follow-up.

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